CHAYAH Life

Living Life Well

LEARN MORE

Diffuser Warranty Information

We work with reputable manufacturers who stand behind the quality of their products.  Our limited warranty protects you against any manufacturing defects with your diffuser within six (6) months from date of purchase.  A proof of purchase is required for us to honor the warranty. If you have misplaced your receipt for your unit, we can typically look up your order online by contacting us.

The limited warranty does not cover:

March 15, 2017

1. Defects or damage resulting from use of the diffuser in other than its normal and customary manner;

2. Defects or damage from dropping your diffuser, misuse, accident, or neglect;

3. Defects or damage from use of other than clean water. Using any liquid other than clean water and recommended pure essential oils or blends will void your warranty;

4. Defects or damage from use of impure essential oils or blends that contain other constituents such as vegetable oils, massage oils, or other synthetic carrier oils;

5. Defects or damage from improper cleaning and maintenance, or any alteration or modification of any kind;

6. Defects or damage caused by use of other than the specified power supply voltage, or use of other than the supplied power adapter;

7. Products disassembled;

8. Defects or damage due to overfilling or spilling water in to the electronics; and/or

9. Damages such as scratches on any exterior surface or externally exposed parts resulting from normal wear and tear;